DrGo "Terms and conditions"

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DrGo is provided by eSmartHealth Limited (“eSmartHealth”). DrGo is a platform which facilitates the provision of medical and healthcare services to eligible users physically located in Hong Kong by Hong Kong registered medical practitioners and other healthcare professionals. The relationship between eSmartHealth and users does not constitute a doctor–patient or a healthcare professional-patient relationship. eSmartHealth does not assume or share the medical practitioners’ and/or other healthcare professionals’ responsibility or liability with regard to the quality or appropriateness of the medical and/or healthcare services provided by them, including the manner of providing the medical and/or healthcare services such as by way of video consultation. Please read the relevant terms and conditions of DrGo (available on this website) carefully before proceeding to use DrGo. DrGo is not suitable for symptoms requiring immediate medical assistance. If you are experiencing any of the symptoms specified in the “DrGo Terms and Conditions” or if you think you may require immediate medical assistance, please consider seeking immediate medical assistance.